FOR HYGIENE REASONS, WE’RE UNABLE TO OFFER EXCHANGES, RETURNS, OR REFUNDS IN CASES WHERE YOU’VE CHANGED YOUR MIND, SELECTED THE WRONG SIZE, OR WISH TO REQUEST A DIFFERENT STYLE. WE KINDLY RECOMMEND REVIEWING YOUR ORDER CAREFULLY BEFORE FINALIZING YOUR PURCHASE.

IF YOU’RE UNSURE ABOUT YOUR SIZE, FEEL FREE TO CONTACT US FOR GUIDANCE OR PURCHASE A SIZING KIT TO ENSURE THE RIGHT FIT BEFORE ORDERING.

IF YOU RECEIVE A DAMAGED OR INCORRECT ITEM, PLEASE CONTACT WITH US AS SOON AS POSSIBLE.

FOR A RETURN TO BE ACCEPTED, YOUR ITEM MUST MEET THESE REQUIREMENTS:

✧ THE ITEM MUST BE UNUSED AND IN THE SAME CONDITION AS RECEIVED
✧ IT MUST INCLUDE ALL TOOL KIT ITEMS
✧ IT MUST BE RETURNED IN ITS ORIGINAL PACKAGING
✧ PROOF OF PURCHASE IS REQUIRED

PLEASE NOTE THAT WE DO NOT ACCEPT RETURNS WITHOUT PRIOR AUTHORIZATION.
IF A REFUND OR RETURN IS AUTHORIZED, IT WILL BE PROCESSED WITHIN 14 DAYS OF RECEIVING THE ITEM IN THE PREVIOUSLY MENTIONED CONDITIONS.

IF YOUR PACKAGE IS RETURNED TO US DUE TO AN INCOMPLETE OR INCORRECT ADDRESS, UNPAID CUSTOMS FEES, OR A MISSED DELIVERY THAT WASN’T FOLLOWED UP, WE’RE UNABLE TO OFFER A REFUND. IN SUCH CASES, WE’LL CONTACT YOU TO ARRANGE RESHIPMENT, AND A NEW SHIPPING FEE WILL APPLY. IF THERE’S NO RESPONSE WITHIN 3 WEEKS, THE PACKAGE WILL BE DISCARDED.

WE’RE NOT RESPONSIBLE FOR DELIVERY ISSUES RELATED TO INCORRECT SHIPPING INFORMATION PROVIDED AT CHECKOUT.

BY PLACING AN ORDER, YOU AGREE TO THE TERMS OUTLINED IN THIS POLICY.